Privacy Policy for سوفت Customer App
Effective Date: 20/08/2024
1. Introduction
Welcome to the سوفت Customer App (the "App"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our services. By using the App, you consent to the practices described in this policy.
2. Information We Collect
- Personal Information: Information you provide, such as your name, phone number, email address, payment information, and location data.
- Usage Data: Information about how you interact with the App, including your device information, IP address, and ride history.
3. How We Use Your Information
We use your information to:
- Provide and enhance our services.
- Process payments and manage your account.
- Communicate with you regarding your rides and service updates.
- Analyze usage to improve user experience.
4. Sharing Your Information
We may share your information with:
- Service providers who assist in operating the App.
- Other users (drivers) to facilitate ride services.
- Law enforcement or as required by law.
5. Data Security
We implement reasonable measures to protect your personal information. However, we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access and correct your personal information.
- Request deletion of your data.
- Opt-out of marketing communications.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted here, and we encourage you to review it regularly.
8. Contact Us
For questions about this Privacy Policy, please contact us at the app.
Privacy Policy for سوفت Driver App
Effective Date: 20/08/2024
1. Introduction
Welcome to the سوفت Driver App (the "App"). This Privacy Policy describes how we collect, use, and safeguard your personal information as a driver. By using the App, you agree to the terms outlined in this policy.
2. Information We Collect
- Personal Information: Details you provide, including your name, phone number, email address, driving license information, and vehicle details.
- Usage Data: Information about your interactions with the App, such as location data, ride history, and device information.
3. How We Use Your Information
We use your information to:
- Facilitate ride requests and manage your profile.
- Process payments and transactions.
- Communicate important updates and notifications.
- Analyze performance data to improve the service.
4. Sharing Your Information
We may share your information with:
- Riders using the App for ride facilitation.
- Service providers assisting in the operation of the App.
- Legal authorities when required by law.
5. Data Security
We take reasonable precautions to protect your information. However, no method of transmission over the internet is completely secure.
6. Your Rights
You have the right to:
- Access and update your personal information.
- Request deletion of your data.
- Withdraw consent to data processing where applicable.
7. Changes to This Privacy Policy
This Privacy Policy may be updated from time to time. We will notify you of any changes by posting the revised policy in the App.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at the app.